New Case Registration

The New Case Registration API allows for the automation of eClaims case registration

When performing case registration, make sure to handle responses properly and follow the status codes provided to you. To register a new case, please use the following request.

post

Authorizations

cookieAuthbasicAuth

sessionidstringOptional

Body

application/json

issue_idstring · max: 50Required

event_typestring · enumRequired

• medical - Medical
• flight - Flight
• luggage - Baggage
• other - Other
• medical_expence_urgent - Medical expenses
• medical_expense_odontology - Emergency dental care
• medical_expence_gynecology - Urgent help of a gynecologist
• medical_escort - Accompanying persons costs reimbursement
• medical_repatriation - Repatriation
• flight_delay - Flight delay
• flight_cancelled_carrier - Flight cancellation at the initiative of the carrier
• flight_cancelled_passenger - Flight cancellation for personal reasons
• flight_interrupted - Lost flight connection
• flight_deductibles_compensation - Redemption of car rental deduction, damage
• flight_rescheduled - Change of route and/or schedule
• luggage_loss - Loss of baggage
• luggage_delay - Baggage delay
• luggage_theft - Theft of luggage
• luggage_damage - Baggage damage
• luggage_destruction - Destruction of baggage
• luggage_personal_belongings_theft - Theft of personal belongings
• luggage_personal_belongings_damage - Damage to personal belongings
• luggage_personal_belongings_destruction - Destruction of personal belongings
• luggage_documentloss - Loss of documents
• luggage_cashloss - Cash

Possible values:

event_date_timestring · date-timeRequired

routestring · max: 100Required

event_descriptionstring · max: 2000Required

damage_descriptionstring · max: 2000Required

damage_amountstring · decimalRequiredPattern: ^-?\d{0,18}(?:\.\d{0,2})?$

damage_currencystring · max: 2000Required

Responses

201

Created

No content

400

Bad Request: No token submitted or data invalid.

401

Unauthorized: Data is incorrect or expired

403

Forbidden

404

Not Found

424

Failed Dependency

application/json

500

Internal Server Error: An unexpected error occurred

post

/v1/cases/submit

HTTPcURLJavaScriptPython

POST /v1/cases/submit HTTP/1.1
Content-Type: application/json
Accept: */*
Content-Length: 972

{
  "insured_client": {
    "first_name": "John",
    "last_name": "Doe",
    "personal_code": "123456789",
    "email": "[email protected]",
    "phone_number": "555-1234",
    "birth_date": "1990-01-01"
  },
  "reporter": {
    "first_name": "Jane",
    "last_name": "Doe",
    "personal_code": "987654321"
  },
  "event_type": "medical_expense_odontology",
  "event_date_time": "2022-05-03T10:30:00Z",
  "event_location": {
    "event_country": "USA",
    "event_address": "123 Main St."
  },
  "route": "Flight ABC123 from LAX to JFK",
  "event_description": "I broke my leg on the flight",
  "damage_description": "Broken leg",
  "damage_amount": 5000,
  "damage_currency": "USD",
  "insurance_payout_information": {
    "payout_to": {
      "first_name": "John",
      "last_name": "Doe"
    },
    "payout_account_IBAN": "LT12345678901234567890"
  },
  "linked_policy": {
    "description": "Travel insurance",
    "policy_number": "123456",
    "issue_number": "789012",
    "card_first_digits": "1234",
    "card_last_digits": "5678",
    "card_holder": "John Doe",
    "policy_start_date": "2022-01-01",
    "policy_end_date": "2023-01-01",
    "issue_date": "2022-01-01"
  }
}

No content